- PASCO Solution: When SPARKvue or PASCO Capstone is installed on a Windows computer, the drivers for the BLE (Bluetooth Low Energy) adapter PS-3500 are installed on the computer. If the PS-3500 is placed into a USB port in the Windows computer prior to the installation of SPARKvue or PASCO Capstone, Windows will install the incorrect driver.
- Pasco USB Driver is a program marketed by PASCO scientific. Some people try to erase it. This is hard because performing this manually requires some experience related to Windows internal functioning. One of the best QUICK way to erase Pasco USB Driver is to use Advanced Uninstaller PRO.
Under any other circumstances, without the written consent of PASCO scientific, is prohibited. Limited Warranty PASCO scientific warrants this product to be free from defects in materials and workmanship for a period of one year from the date of shipment to the customer. PASCO will repair or replace, at its option.
Browse our Knowledge Base for answers to common product and software support questions.Be sure and also see our Product Guides and 'PASCO How Do I?' videos for short tutorial videos on PASCO software and sensors.Topic: SPARKvue Software
Access Requirements for Shared Session in SPARKvue
Shared Session feature is not working in SPARKvue, how can I test my connection?Topic: Interfaces & Dataloggers
Cannot Launch PASCO App Store on SPARK Element Tablet
After selecting the App Store icon on the SPARK Element the new PASCO logo (blue text on white background) is shown, then it goes to grey screen and the busy cursor spins indefinitely.Topic: Capstone Software • Interfaces & Dataloggers
CI-6759A USB/Serial Adapter not properly identified if attached during startup
My CI-6759A USB/Serial Converter is not detected by Capstone unless I disconnect it and reconnect it after computer reboot.Topic: SPARKvue Software • Sensors
Devices not shown properly in SPARKvue or PASCO Capstone
Sensor shown in SPARKvue or Capstone is different than the type of sensor that I have.Topic: SPARKvue Software • Capstone Software • Other PASCO Software
Exporting Data to Excel from PASCO Software
How do I export my data collected in PASCO software to Microsoft Excel?Topic: Capstone Software
How can I find copies of the icons used in Capstone?
How do I get copies of the icons used within PASCO Capstone?Topic: Interfaces & Dataloggers
How do I connect a PASCO Bluetooth 2.0 wireless interface to a Windows computer?
I have a PASCO interface that uses Bluetooth 2.0, how do I pair it to SPARKvue or Capstone?Topic: Lab Apparatus
How do I connect an external signal generator to the Mechanical Wave Driver (SF-9324)?
I want to drive my SF-9324 with a third-party stereo amplifier.Topic: Sensors
How do I make more pH electrode storage solution?
I need more storage solution for my PASCO pH electrodes.Topic: SPARKvue Software
How do I open a SPARKLab on a Chromebook?
You can use Google Drive or a USB Flash drive to place SPARKvue files onto your Chromebook
How to Clean and Sanitize Your PASCO Products
How do I clean and sanitize my PASCO sensors and equipment? The instructions within this article show how to safety sanitize PASCO sensors and equipment.Topic: Capstone Software
Pasco Scientific Others Driver License Test
Install PASCO Capstone license key with a command line switch (Windows)
Instructions for a network/silent administrator installation of PASCO Capstone software on Windows
Pasco Scientific Others Driver Handbook
DataStudio Demo/Lite Notes
DataStudio Lite requires no license key and offers complete access to the full DataStudio feature set for 90 days after installation. After 90 days, DataStudio will continue to work with the reduced 'Lite' feature set. You can enter a purchased license key (choose 'Change License Key' from the DataStudio 'Help' menu) to permanently enable the full feature set. The WAVEPORT trial period is 30 days.
License Key Notes
Have your license key(s) available to enter the first time you run DataStudio, or click the lite/demo buttons if you have not purchased a DataStudio or WAVEPORT license.
Updating GLX Firmware with DataStudio
To check the version of firmware currently installed on your GLX, open the Settings screen and press F4.
Installing updates may delete files saved in the RAM and Flash folders of the GLX. Transfer stored files to your computer before upgrading the GLX. (See GLX manual for more info.)
Updating from a Computer - Once the update is on your computer, connect the GLX to the USB port and run DataStudio. When DataStudio detects a GLX running an older firmware version, it will give the option of upgrading that GLX.
Updating from a USB Flash Drive - Connect the USB flash drive containing the update to the GLX’s USB port. Open the Data Files screen. Press to open the Files menu and select Upgrade GLX Firmware.
Note: GLX firmware can also be updated using SPARKvue or PASCO Capstone